Warranty Information

Your Tuffit comes with a 12 month guarantee.

You should check your Tuffit for any defects before use. In the event of a defect being identified, the Tuffit and associated equipment should be kept out of use until repaired or replaced. Any usage of a Tuffit showing signs of a defect may result in injury and will invalidate the manufacturer’s guarantee.

We recommend you regularly oil the edges of your Tuffit to keep the exposed wooden ribs in good condition. Please ensure to immediately remove any excess oil from the laminate or gloss surfaces to avoid damage to these areas.

We recommend that you store your Tuffit and all accessories out of direct sunlight. Resistance tubing must be kept out of direct sunlight and extreme temperatures.

The Tuffit frame and drawer can be wiped clean with a damp soft cloth and then buffed with a soft dry cloth. Do not use abrasive cloths or cleaning products on the wood or laminate surfaces.

All CoreCurve fabrics are soil and stain resistant, light fast and colour fast.

Cleaning process for CoreCurve fabrics

  • Regular vacuuming will help remove dust and maintain the fabric appearance
  • You can wipe clean gently with a damp cloth using warm water for most stains
  • Never use polish, solvent, stain remover or abrasive cloths
  • Remove spillages promptly
  • Do not machine wash, dry clean or tumble dry

Cleaning your Accessories

  • Use mild hand soap and water to wash your accessories carefully
  • Allow them to dry naturally
  • Use talc or baby powder on resistance tubing if it sticks together after cleaning

In the unlikely event of your Tuffit and/or accessories proving defective due to faulty workmanship or materials, then, at its sole discretion, Fit for Keeps Ltd will repair or replace the product at no charge with an identical or equivalent product within one year from the original date of purchase.

Any faulty or broken parts must be replaced by Fit for Keeps Ltd. Fit for Keeps Ltd will replace a faulty product free of charge only if it is within warranty. Products that have not been repaired by Fit for Keeps personnel or representatives or have been modified in any way will render the warranty invalid.

A replacement product assumes the remaining warranty of the original product or 180 days, whichever provides longer coverage for you. When a product is exchanged, any replacement item becomes your property and the replaced item becomes property of Fit for Keeps Ltd.

To claim under this guarantee please visit read our Returns Policy and follow the instructions to complete your return.

This guarantee only applies to genuine Fit for Keeps products purchased in the United Kingdom through our website or approved stockists, and does not cover products repaired or serviced by anyone other than Fit for Keeps personnel or Fit for Keeps representatives.

This does not affect your statutory rights.

This guarantee extends only to the original purchaser and does not include:

  • Damage caused by or attributed to freight damage, abuse, misuse, improper or abnormal usage or failure to comply with safety instructions or instructions of use.
  • Products used for commercial or rental purposes
  • Damage caused by connecting accessories supplied by other manufacturers or damage attributed to repairs not provided by Fit for Keeps personnel or representatives.
  • Minor faults which do not significantly affect the value of the product or its effective use
  • Normal wear and tear