Frequently Asked Questions

About Fit for Keeps

We sell luxury home fitness equipment and clothing. We have new products in development that we hope to bring to market in the next 12 months.

We currently offer Tuffits for hire with a free 21 Day Trial Period.

Simply visit our Tuffit Hire Page for more information

The Fit for Keeps philosophy is simple: exercise makes you feel great, if you feel great you look fantastic, which means you’re only ever one workout away from amazing.

Home fitness equipment is often bought with the best of intentions before being relegated to the loft, garage or spare room after just a handful of uses. The attractiveness of the equipment is just one of the barriers to working out at home, so with this in mind, Fit for Keeps was established to create equipment that is beautiful and exciting to use.

We believe in being honest about fitness and exercise. There are no quick fixes, fitness has to be a lifestyle change rather than a quick burst of activity.  We don’t believe that one size fits all when it comes to exercise – that’s why the Tuffit workouts can be adapted to your specific needs and also evolve as your fitness evolves.  It really is a lifetime of fitness in one neat little package.

We teach through clear demonstration showing how to get the best from the equipment – and that includes providing detailed information about warming up and cooling down properly.

If you have a question that isn’t answered on our website, please email us at hello@fitforkeeps.com

For media enquiries please contact Sarah Lambley sarah@fitforkeeps.com

We have worked hard to manufacture as much as possible in the UK. The wood for our Tuffits is cut and assembled in the UK. At this time, we have been unable to find a UK based manufacturer for our accessories (but not through lack of trying!). Our accessories are currently manufactured in China.

Jenny is joint founder of Fit for Keeps with Sarah Lambley. She lives in Leeds, West Yorkshire with her husband and two daughters.

With 20 years experience in the fitness industry working as a personal trainer to both figure competitors and the general public (not to mention her 13 fitness titles including UIBBN World Figure Champion) Jenny has a wealth of experience in helping women to achieve their own fitness goals.

Jenny’s experience has given her a unique insight into what women want from fitness, what motivates them and what barriers are in their way.

Sarah is joint founder of Fit for Keeps with Jenny Garside. She lives in Knaresborough, North Yorkshire with her husband and two sons. Previously Marketing Director for female superbrand ghd, Sarah developed products and advertising which championed every woman’s right to a good hair day.

As a reluctant exerciser, she understands only too well how hard it can be to find motivation and energy to workout. Feeling that no-one was providing the right kind of home fitness solution for women, and seeing an opportunity to encourage ‘lifestyle’ fitness instead of fitness fads, Sarah joined forces with Jenny to set up Fit for Keeps to research, design and develop solutions for today’s market.

Our head office is based in North Yorkshire.  We currently only retail online and our website is always open!

Ordering

The quickest and simplest way to place an order is online at our web store. If you have further enquiries you are welcome to email us at hello@fitforkeeps.com.

Once you have placed your order and received your order confirmation, you can cancel your order up until the point of dispatch in the ‘My Account’ section of the website.  Once dispatched, you can no longer cancel, but if you wish to exchange or return an order please refer to the Returns and Exchange Policy.

Please read our terms and conditions of sale.

 

After placing you order, if you notice it is still ‘pending payment’ this means we have been unable to process your card details as your provider has declined the transaction.  You can either visit ‘My Account’, cancel the order and try placing your order again, contact us on 01423 866833 or contact your card issuer to determine the problem.

Return and Exchange Policy

If you change your mind, you are welcome to return or exchange items bought at fitforkeeps.com providing they are unused, undamaged and in their original packaging. Simply email us within 14 days of receipt of your order to confirm that you would like to return the item(s).

Please email hello@fitforkeeps.com with the below details:

  • Your full name
  • Contact Details
  • Order Number (found on your order confirmation or invoice)
  • Reason for return
  • Details of preferred replacement item/s if required (item name, colour and size).

If the item you wish to return is a Tuffit, we will contact you to arrange a convenient, hassle free collection. There is no charge for collection.

Please note that when returning an unwanted item, we are unable to refund the original shipping cost.

Please email hello@fitforkeeps.com with the below details:

  • Your full name
  • Contact Details
  • Order Number (found on your order confirmation or invoice)
  • Description of fault / damage
  • Details of preferred replacement item/s if required (item name, colour and size).

If the item you wish to return is a Tuffit, we will contact you to arrange a convenient, hassle free collection. There is no charge for collection.

Fit for Keeps does not take any responsibility for returns lost in transit, unless the collection was arranged by us.

Please note that we will refund the original shipping cost only after returned products are inspected and determined to be faulty or damaged.

For smaller items all postage and handling costs are incurred by you.

However, if the product is deemed faulty after review, we will credit the cost of postage back to you in addition to any postage already paid. Please provide a copy of your proof of postage.

Fit for Keeps does not take any responsibility for returns lost in transit, unless the collection was arranged by us. We recommend you obtain proof of postage from Royal Mail.

Shipping / Delivery

We charge £15 for all orders which include a Tuffit. This ensures that your Tuffit can be delivered the next working day after despatch. We don’t currently offer a longer delivery service. This charge applies for delivery to most postal areas that we deliver to in the UK, including England, Wales, Scotland and Northern Ireland.

Please note there are some remote postcodes where a specific delivery charge is calculated at checkout.

Delivery to addresses on islands or in remote areas of the UK mainland will be calculated at the checkout and may take a little longer than our usual delivery times, with delays possible if you live in the following postcode areas: AB1-AB40, BT, HS, IM, IV, KW, PA, PO30 – PO41, TR21 – TR25.

Unfortunately, we regret that we are currently unable to deliver goods to the following postcode areas: AB41-AB56, GY, IV42-IV51, JE, KW15-KW17, PH42-PH44, ZE.

Postage costs for smaller items vary and will be calculated at the checkout stage of your order.

We aim to dispatch all orders received within 5 working days. Tuffits will be delivered via courier the next working day after despatch (slightly longer for some remote areas of the UK). If an item is out of stock but expected back in stock soon this will be indicated on the website and an approximate shipping date provided before you place your order.

For Tuffits, standard delivery is by courier, with delivery between 9am and 5.30pm, Monday to Friday.

Smaller items are dispatched via Royal Mail.

No, unfortunately at the moment we only ship to addresses within the UK.

Someone needs to be in when your parcel is due to be delivered as we may need a signature. Don’t worry if you aren’t at home as our carrier usually tries to deliver more than once.

Alternatively they will leave a card confirming when they will try to redeliver or give you details on how to collect it.

Unfortunately, we have to make a small charge for delivery in order to ensure that the Tuffit reaches you in perfect condition. The Tuffit is a luxurious item of furniture besides being a fantastic mini gym and therefore we have chosen to ship it via a trusted courier. Fit for Keeps covers as much of the courier costs as possible and only charges the remaining balance of £15.

Manufacturer’s Guarantee

Your Tuffit comes with a 12 month guarantee.

This guarantee only applies to genuine Fit for Keeps products purchased in the United Kingdom through our website or approved stockists and does not cover products repaired or serviced by anyone other than Fit for Keeps personnel or Fit for Keeps representatives.

This does not affect your statutory rights.

This guarantee extends only to the original purchaser and does not include:

  • Damage caused by or attributed to freight damage, abuse, misuse, improper or abnormal usage or failure to comply with safety instructions or instructions of use.
  • Products used for commercial or rental purposes.
  • Damage caused by connecting accessories supplied by other manufacturers or damage attributed to repairs not provided by Fit for Keeps personnel or representatives.
  • Minor faults which do not significantly affect the value of the product or its effective use.
  • Normal wear and tear.

In the unlikely event of your Tufit and/or accessories proving defective due to faulty workmanship or materials then, at its sole discretion, Fit for Keeps Ltd will repair or replace the product at no charge with an identical or equivalent product within one year from the original date of purchase.

Any faulty or broken parts must be replaced by Fit for Keeps Ltd. Fit for Keeps Ltd will replace faulty product free of charge only if it is within warranty. Products that have not been repaired by Fit for Keeps personnel or representatives or have been modified in any way will render the warranty invalid.

A replacement product assumes the remaining warranty of the original product or 180 days, whichever provides longer coverage for you. When a product is exchanged, the replaced item becomes the property of Fit for Keeps Ltd.

To claim under this guarantee please email hello@fitforkeeps.com with the below details:

  • Your full name
  • Contact Details
  • Order Number (found on your order confirmation or invoice)
  • Description of fault / damage
  • Details of preferred replacement item/s if required (item name, colour and size).

If the item you wish to return is a Tuffit, we will contact you to arrange collection.

Fit for Keeps does not take any responsibility for returns lost or damaged in transit, unless the collection was arranged by us.

Exercise

2-3 times per week is a good guide. Beginners should leave at least one to three days between workouts, training on non-consecutive days. With increasing fitness and strength, sessions can be increased to four or more times per week.

It is difficult to predict how long it will take to recover because everyone is different. Full recovery hasn’t yet happened if there is muscle soreness, weakness or loss in strength so please remember that training before the full recovery process has occurred can be counterproductive and may cause injury.

Intense exercise can cause Delayed Onset Muscle Soreness (DOMS) usually between 24-72hrs after training. The muscles feel sore, stiff and there is a loss of strength. When the body is taken to overload there is likely to be muscle soreness and stiffness. This is normal and will ease off in the recovery period. Remember, stretching can help to relieve and prevent muscle soreness.

Most definitely not! Working out with the Tuffit offers a variety of training methods (strength & cardio). The Tuffit workouts are designed for general health and fitness.

When it comes to being more active, the list of benefits is a very long one! Here are some of the main reasons to work out:

  • To reduce the risk of heart disease and the risk of developing high blood pressure,
  • To reduce the risk of developing diabetes, keep weight under control and increase metabolic rate (rate at which your body burns fat).
  • To help build and maintain health bones, muscles and joints
  • To reduce depression and anxiety and help with psychological well-being
  • To increase muscle tone and cardio vascular fitness and improve everyday activities such as lifting, carrying, and climbing stairs.

Always check with your doctor before beginning any exercise programme. If you experience sharp pain, shortness of breath, dizziness or lightheadedness with any exercise, stop immediately and seek medical help.

As with any fitness programme, it can take between 1 and 3 months to clearly see physical changes in the body.

Tuffit Exercise Programmes

The programmes have been designed to work as step by step guides rather than a ‘DVD’ that you simply workout alongside.  There are several reasons for this:

  • They work exactly as Jenny would work through a personal training programme with a client in her studio.  Any brief pauses in between exercises, especially in the beginning, are a good way to recover from each exercise before moving on to the next one.  The effectiveness of this kind of exercise (cardio & strength combined) relies on you varying your heart rate throughout with a mixture of intensities.  The results are your body burns fat much more efficiently.
  • There’s a real mixture of cardio & resistance activity going on.  Many people will need to judge as they go along the number of repetitions or time spent on each exercise based on level of fatigue.  With this type of workout, there is no ‘on size fits all’ solution.  We really have designed it so that you can tailor it to your specific needs.
  • Our research when developing this product told us that DVDs were quite limiting and eventually they become a bit boring and repetitive.  We’ve tried to develop something that provides plenty of variety and also the ability to do something else while working out – for example watching your favourite TV shows.
  • It may seem as though the workout would be quite ‘stop/start’ by having to check the instructions as you go along.  However, we’ve found that because the set up and exercises are actually quite straightforward, after a few workouts, you become familiar with most of the key moves and don’t need to check in the same way other than if there’s something you’re unsure of. Tuffit owners tell us that after a few weeks of using the equipment, they become familiar with the key set ups and movements and are able to whizz through the programme, judging when each muscle has reached the necessary level of fatigue.
  • It’s important to protect yourself against injury.  By being able to follow the programmes step by step you can easily access very detailed instructions if in any doubt whilst performing the actual exercise.  In order for exercises to have maximum benefit they need to be performed safely and correctly. With a quick click, if in doubt, you can be reassured that you are working out with good technique.

The equipment can be set up a number of different ways depending on what exercises you want to do. Please click the links below for instructions for each set up mode:

Before working out, make sure you warm up thoroughly to protect against injury and prepare yourself for your workout. Warm up tips can be found in the Find Your Fit Exercise Guide included with your Tuffit. There are many more tips on the website and app. Whilst working out, drink plenty of water to avoid dehydration.

Always check your equipment before every workout for signs of damage or wear and tear. Do not use the Tuffit or its accessories if they are damaged in any way.

Every Tuffit comes with a printed ‘Fit Your Fit’ guide to get you started.

Then visit the Workouts section of the website to search our database of programmes

 

Yes they do. Every programme generated on our website and app will automatically include these exercises at the start and end of your workout.

Many online based programmes from other companies make unrealistic claims about how much can be achieved in 5 or 10 minutes – but this is at the expense of providing you with the important warm up and cool down information.

Yes, every Tuffit comes with a Find Your Fit Exercise Guide. You can download a copy here.

Yes! The beauty of this exciting little bit of kit is that it combines cardio and strength work for an all over body workout. Search our database of exercise programmes to find your perfect fit.

The Tuffit® by Fit for Keeps

The Tuffit is a beautiful new piece of fitness equipment allowing you to combine cardio and resistance training into a flexible home routine. Stylish but designed to be functional and neat, the Tuffit is hand crafted using quality timber and upholstery. It’s easy to move so you can exercise in the lounge, bedroom or even in the back garden. Simple to use, it can be instantly set up and when not in use it looks just like part of the furniture!

Created by an experienced female personal trainer and multi-titled figure champion, the Tuffit and the included personal training workout programmes have been designed with you in mind, whatever your challenges or ability. From toning your legs, bum and tum to creating those perfectly sculpted arms, the Tuffit provides endless training options for every part of your body.

The Tuffit provides:

  • Two platform heights for cardio activity and strength work
  • Storage drawer for equipment that also works as the second platform
  • Three levels of resistance tubing between 2kg and 23kg
  • Corecurve® support cushion to maximise abdominal engagement and optimise your core workout
  • Printed Tuffit handbook listing 50 different exercises
  • Dynamic personal training content provided online based on tried and tested techniques that have consistently helped women to achieve their ideal shape and strength
  • Over 150 Programmes designed for the results you want, your available time or your mood
  • A choice of wood finishes, colours and upholstery fabrics

The Tuffit comes with a printed ‘Find Your Fit’ Guide which lists all the key exercises and a few programmes to get you started.

We have a large database of programmes available online for you to choose from.

We don’t offer a ‘DVD’ workout to follow because we don’t believe this is the best, most efficient or interesting way to exercise.  The Tuffit is not a ‘one size fits all’ solution, it is designed so that you can tailor the programmes to suit your specific needs.  You can read more about this approach in the ‘Tuffit Exercise Programmes’ section of questions below.

The Tuffit name is based on the word ‘Tuffet’ used in the Little Miss Muffet nursery rhyme because it perfectly describes the idea of a small piece of furniture for sitting on. We simply changed the ‘e’ to an ‘i’ so that the end of the word spells ‘fit’ – it seemed appropriate for a fitness brand, especially because the product has two uses!

We started the design process in January 2014. It took just under two years to bring the finished product to market.

The Tuffit is made of quality birch plywood that has been laminated to achieve a durable coating and a choice of different coloured finishes.

Plywood is PEFC and FSC® certified.

The Tuffit has been tested to comply with the following safety standards:
EN ISO 20957-1**
EN 16139 Level 2
**Class of usage:
a) Class S (studio): professional and/ or commercial use.
b) Class H (home): domestic use;

A printed safety guide is included with every Tuffit.

You can also download a copy of our latest safety guide here.

The Tuffit and accessories are not toys and have not been designed for use by persons under 14 years of age. Infirm and disabled persons should not use the equipment without the assistance of a qualified person.

WARNING: Use of any Fit for Keeps equipment can cause serious injury when not used properly. Injuries to health may also result from excessive training. Training to fatigue can affect balance and co-ordination. This should be taken into account when exercising, especially when jumping onto the platforms.

Your Tuffit has been designed to be extremely durable. If you look after your Tuffit you should expect it to last for many years.

Like any piece of fitness equipment however, you may notice some wear and tear over a period of time, particularly with heavy use.

You should always check your Tuffit for damage before every workout.  Regular jumping and platform work can occasionally result in the drawer pins working a little loose – these can be easily tightened with a screwdriver.

If you have any questions regarding maintenance and safety, please don’t hesitate to get in touch hello@fitforkeeps.com or 01423 866833

If you’re new to exercise, start with 2 -3 sessions a week – make sure you check out the difficulty levels indicated for each programme to match the right workout to your ability.

Yes! You can buy different CoreCurves with different fabrics so that wherever you put your Tuffit when it’s in furniture mode, it will look just like part of the furniture and compliment your interior design.

If your aim is to lose weight then the Tuffit is an effective way to help with any weight loss programme. However, as with any exercise, it will only help you to lose weight if you are committed to a regular programme of activity and you are eating a healthy diet.

You should check your Tuffit for any defects before every use. In the event of a defect being identified the Tuffit and associated equipment should be kept out of use until repaired or replaced. Any usage of a Tuffit showing signs of a defect may result in injury and will invalidate the manufacturer’s guarantee.  If you notice any defects, please contact us for advice before using your Tuffit again.

Your Tuffit should be stored out of direct sunlight.

The Tuffit frame and drawer can be wiped clean with a damp soft cloth and then buffed with a soft dry cloth. Do not use abrasive cloths or cleaning products on the wood or laminate surfaces. We recommend that you regularly oil the edges of your Tuffit to keep the exposed wooden ribs in good condition Please ensure to immediately remove any excess oil from the laminate or gloss surfaces to avoid damage to these areas.

Because it combines the best of both worlds – cardio & strength training without having multiple pieces of equipment such as a treadmill, weights, cross trainer, rower etc. It saves you time because there’s no travelling to the gym and back and in the long run it also saves you money – the cost of a Tuffit is the equivalent of just a few months’ gym membership.

CoreCurve® Cushion

The CoreCurve is designed to make conventional sit ups more challenging by maximising engagement of your abdominal muscles. In addition, the CoreCurve is ergonomically shaped with different contours on each side to help you achieve comfort and support for your lower back or abdomen during workouts.

You should position the CoreCurve for maximum comfort during exercising, ensuring the base of your spine and bottom maintain contact with the floor when lying on your back and keeping your hip bones in contact with the floor if facing down.

There are two different ‘slopes’ on the CoreCurve. You should experiment to find the most comfortable position but we would usually recommend that the more gradual ‘slope’ is closest to your bottom.

WARNING: If you suffer from any back or abdominal discomfort during exercise or while using the CoreCurve, you should stop exercising immediately and seek medical help. The CoreCurve is designed for additional comfort and support – it is not designed for treating medical conditions or relieving pain.

We currently have 14 different fabrics to choose from on the Fit for Keeps website.

If you have a specific fabric requirement and need further advice, contact us at hello@fitforkeeps.com and we’ll try to help.

Regular vacuuming will help remove dust and maintain the fabric appearance. You can wipe clean gently with a damp cloth using warm water for most stains. Never use polish, solvent, stain remover or abrasive cloths. Remove spillages promptly. Do not machine wash, dry clean or tumble dry.

Resistance Tubing & Accessories

Resistance tubing is equipment used for physical exercise known as strength training.

When properly performed, strength training can provide significant functional benefits and improvement in overall health and well-being.

Read more about strength training here.

The Tuffit and accessories – including the resistance tubing – is not designed for use by anyone under 14 years of age. Infirm and disabled persons should not use the equipment without the assistance of a qualified person.

WARNING: STRANGULATION HAZARD: Keep resistance tubing away from ALL children.

Fit for Keeps Resistance Tubing Strengths
Resistance in kg by elongation
Tubing Colours & Combinations Resistance Range in kg: 120cm 140cm 160cm 185cm
Yellow 2 to 6 kg 2 3 4 6
Red 5 to 8 kg 5 6 7 8
Yellow/Red 6 to 10 kg 6 7 8 10
Blue 7 to 12 kg 7 9 10 12
Yellow/Blue 8 to 15 kg 8 10 12 15
Red/Blue 11 to 20 kg 11 13 15 20
Yellow/Red/Blue 13 to 23 kg 13 16 19 23

185cm. The tubing should never be stretched beyond this limit.

The resistance tubing contains natural rubber latex. Latex allergies occur in a small percentage of the population. If you know you have a latex allergy, you should refrain from using Fit for Keeps resistance tubing. Anyone using the tubing who experiences an allergic reaction (such as redness or swelling on the skin near the band) should stop using the product immediately and seek medical help.

No, unfortunately at this time we don’t offer this product variation.

Resistance tubing does not last forever. With heavy use, you should expect to replace your bands at least twice per year. Replacements can be purchased at fitforkeeps.com

Before exercising with resistance tubing for the first time, you should choose a strength to work with. As a guide, you may want to consider moving up to the next colour level if the muscle you are working on is no longer feeling fatigued by the end of the repetitions / time goal you have set.

Yes, we sell replacements at fitforkeeps.com.

With normal everyday use, the tubing should last for many months. However, it may break if stretched beyond 185cm, or if it has a small tear or abrasion. Damage to tubing can occur at the connection point. Therefore, always inspect the tubing (particularly near the connection) before use. Be aware that jewellery, fingernails, and other sharp objects may damage the tubing. Always protect your eyes and face when tubing is in use.

We do not recommend exercises that involve stretching the resistance tubing in a way that could ‘snap’ towards the head as this could cause injury to the head or eyes. If in doubt, you should protect your eyes with goggles or other protective eyewear.

We recommend that Fit for Keeps products are used only for the exercises listed on our website and printed guide. Any use outside of this may damage the products, invalidate warranty and cause injury to the user.

Detailed instructions can be found for each set up here:

 

Fit for Keeps tubing is designed to be exactly the right length for use with the Tuffit.

The resistance values and color progression for Fit for Keeps tubing are specific to our brand, and therefore we cannot confirm if other brands work in the same way.

We’re working on it! Coming soon…watch this space.

Use mild hand soap and water to wash your accessories carefully. Always allow them to dry naturally. Use talc or baby powder on resistance tubing if it sticks together after cleaning.

The tubing must be stored out of direct sunlight. We recommend that you store it in your Tuffit drawer when not in use.

The ‘D’ Ring Connector is a bespoke accessory designed for use with the Tuffit. You should use the ‘D’ Ring Connector to attach the resistance tubing to the Tuffit rails.

The Fit for Keeps resistance tubing is designed for use with the Tuffit. You should not use it with any other products. Incorrect use of resistance tubing could cause serious injury.

No – the tubing is not intended to be used for oral exercises. Do not chew the resistance tubing.

The Fit for Keeps App

Our app, featuring all of our personal training content, is currently in development – watch this space!